✅ Step 1: Contact an EEO Counselor
- Deadline: Within 45 days of the discriminatory event.
 - Contact your agency’s EEO Office to speak with a counselor.
 - The goal is pre-complaint resolution (informal).
 
✅ Step 2: EEO Counseling
- The counselor will:
- Explain your rights.
 - Attempt informal resolution (can take up to 30 days).
 - Offer mediation or Alternative Dispute Resolution (ADR) if available.
 
 
If unresolved, you’ll get a Notice of Right to File a Formal Complaint.
✅ Step 3: File a Formal EEO Complaint
- Deadline: Within 15 days of receiving the notice.
 - File the complaint in writing to your agency’s EEO Office.
 - It must include:
- What happened
 - Why you believe it was discrimination
 - Dates and names involved
 
 
✅ Step 4: Agency Investigation
- The agency has 180 days to investigate.
 - They’ll gather statements, documents, and witness interviews.
 - At the end, they give you:
- A Report of Investigation (ROI)
 - A Notice of Right to Request a Hearing or Final Agency Decision
 
 
✅ Step 5: Request a Hearing (Optional)
- File with the EEOC if you want a hearing before a judge.
 - If not, you can ask the agency to issue a Final Agency Decision based on the record.
 
✅ Step 6: EEOC Decision or Appeal
- If the EEOC finds discrimination, they can order:
- Back pay
 - Reinstatement
 - Attorney fees
 - Other remedies
 
 - Either party can appeal to the EEOC’s Office of Federal Operations (OFO).
 - If unsatisfied, you can sue in federal court.
 
🛡️ What NAIL Can Help You With:
- Legal advice at every stage (for Elite members)
 - Preparing your written complaint
 - Attending interviews or mediation
 - Reviewing the agency’s report
 - Representing you in an EEOC hearing
 
🧠 Common EEO Complaints Include:
- Discrimination based on:
- Race
 - Sex
 - Age (40+)
 - Disability
 - Religion
 - National origin
 - Sexual orientation or gender identity
 - Retaliation for filing a prior complaint